Account Management
Ensure seamless coordination between your business and clients with our comprehensive account management services. We handle everything from client communication to contract renewals, providing detailed performance reporting and strategic advice to help grow your client relationships.
Client Communication
Manage ongoing communication with clients to ensure their needs are met and projects run smoothly.
Project Coordination
Oversee project timelines and deliverables to keep everything on track and ensure client satisfaction.
Client Retention
Develop strategies to retain clients, building long-term relationships that drive continuous business.
Performance Reporting
Provide clients with detailed reports on the results of your work, including analytics and ROI analysis.
Account Strategy
Develop long-term strategies to ensure continued client satisfaction and sustained business growth.
Billing & Invoicing
Manage all billing processes efficiently, ensuring accurate and timely payments are processed.
Contract Negotiation
Negotiate contracts and renewals to secure favorable terms that align with business objectives.
At Bassam Fouad, we believe in making the journey from idea to execution as smooth and transparent as possible. Here’s a clear, step-by-step guide to how we work with you to deliver exceptional results, whether you’re looking for web design, development, or other services.
1. Initial Contact & Free Consultation
Your journey starts with a simple inquiry. Once you reach out via our contact form, we’ll schedule an online meeting to discuss your needs and vision. This no-obligation consultation allows us to understand your goals and see how we can help bring them to life.
A friendly conversation about your project goals and challenges.
An overview of how our services align with your needs
Zoom
Google Meet
2
Project Planning & Proposal
After we’ve gotten to know your business and project, our team will dive into planning mode. We’ll create a detailed proposal that outlines the scope of the project, timelines, deliverables, and costs. This ensures everyone is on the same page before we get started.
A clear, easy-to-understand proposal delivered within days.
Breakdown of timelines, deliverables, and pricing.
3. Contract & Payment Setup
Once you’re happy with the proposal, we move forward by formalizing everything with a contract. This guarantees that both parties are protected and that expectations are crystal clear. At this stage, we’ll also set up the first payment, which can be a deposit or milestone-based, depending on your preference.
Easy and secure payment processing through your preferred method.
An overview of how our services align with your needs
Zoom
Google Meet
Project Kickoff
With the contract signed and the initial payment made, the real work begins! We’ll hold a kickoff meeting to make sure we’re aligned on timelines, priorities, and deliverables. Then we get to work on your project while keeping you in the loop at every step.
What to Expect
- A dedicated team ready to bring your project to life.
- Regular updates and checkpoints to keep the project on track.
Tools We Use
Slack
Asana
Basecamp
